Check official announcements first

Scheduled maintenance, emergency work and known issues belong on the official announcements page. Confirm the timestamp and region before troubleshooting your computer.

If you cannot connect

Confirm you installed the Global release client, check whether your selected region is in maintenance, restart the official launcher and review official support notices.

What this page can verify

It can direct you to primary sources and explain timestamps. It cannot independently see the internal status of every game server.